The National School of Government (NSG) is mandated with the responsibility of ensuring that public servants comply with the provisions of established legislation, regulations and systems, and can exercise proper discretion and innovation in solving routine and complex delivery problems. To this end, the NSG is tasked with ensuring that all public servants’ participate and complete education, training and development initiatives, as per relevant legislation and Cabinet directives. The NSG is furthermore expected to ensure service delivery impact by supporting institutional performance. At a practical level, the mandate incorporates: (i) providing education and training, (ii) support institutional development, (iii) fostering collaboration, (iv) offering qualifications, and (v) conducting training, examinations or tests (pre-requisites). The mandate extends to providing all offerings in the three spheres of government, state-owned entities and other organs of state.